At Cemah, we understand the unique challenges small businesses face. We’ve structured our entire business around providing a reliable, high-quality, and predictable website solution specifically for small business.
Let’s look at some of the hidden costs associated with freelancers and how our approach offers a demonstrably better alternative.
1. The skill gap & quality gamble.
Web design isn’t just about making things look pretty. A truly effective business website requires expertise in design, development, user experience (UX), search engine optimization (SEO), copywriting, accessibility standards (like WCAG), and server management.
The Hidden Cost
Most freelancers specialize in one or maybe two of these areas. You might find a great designer who knows little about SEO or performance optimization, or a technical whiz whose design skills are lacking. You might end up with a site that looks okay but loads slowly, isn’t accessible to all users, or fails to rank on search engines. Many freelancers also rely heavily on pre-made templates, limiting true customization and potentially impacting performance.
The Cemah Difference
Our team brings together deep expertise across all necessary disciplines – over 25 years in web technology, design and marketing. We never use templates; every site is custom-designed and built to meet WCAG 2.2 AA accessibility standards. We include foundational technical and on-page SEO in every plan and guarantee fast loading times on our managed hosting platform. You get a holistic, expertly crafted solution from the start.
2. The reliability factor (or lack thereof.)
Freelancers are often sole proprietors juggling multiple clients and projects. While many are professional, the risk of unreliability is inherently higher than with an established business.
The Hidden Cost
What happens if your freelancer gets overwhelmed, faces a personal emergency, or simply decides to move on to other projects (or disappears entirely)? Support can become slow or non-existent. There’s often little accountability or recourse if the project stalls or the final product doesn’t meet expectations. You might be left scrambling to find someone else to pick up the pieces.
The Cemah Difference
We are an established LLC around since 2011 with structured processes and clear accountability. You get a dedicated account manager, guaranteed support turnaround times (2 business days, though often same-day), and the peace of mind knowing our US-based team is here for the long haul. Our 24-month term commitment ensures we are committed to you, and our 60-day money-back guarantee removes the initial risk.
3. Unpredictable ongoing costs & scope creep.
A freelancer’s initial quote usually covers the design and build. But what about hosting? Security updates? Theme & plugin renewals? Ongoing maintenance? Content changes? Domain registration? SSL certificates?
The Hidden Cost
These essential elements are often not included. You’ll face separate, often unpredictable costs for hosting, security plugins, backups, and paying the freelancer (or someone new) hourly rates for every small update or fix. A simple content change could turn into an unexpected bill.
The Cemah Difference
Our simple monthly plans are truly all-inclusive. They cover custom design, copywriting, foundational SEO, plus managed high-performance hosting, an SSL certificate, ongoing security, backups, performance monitoring, and even 4 content update requests per year handled by our team. Our 5-Year Rate Lock means your budget is predictable, with no surprise fees or overage charges.
4. The management overhead: your time.
Finding, vetting, interviewing, negotiating with, and managing a freelancer takes significant time and energy away from running your actual business.
The Hidden Cost
You become the project manager, coordinating communication, providing constant direction, and ensuring deadlines are met. If you need multiple freelancers (e.g., one for design, one for SEO), this complexity multiplies. Miscommunications and chasing down deliverables add stress.
The Cemah Difference
Our optimized process is designed specifically for small businesses to minimize your time commitment. After our initial discovery call and onboarding, we handle everything through our streamlined Project Blueprint process. We manage the entire project internally, saving you valuable time and eliminating management headaches.



