Refund Policy

Cemah Creative LLC is committed to ensuring your satisfaction with our services. We understand that sometimes circumstances change, and you may need to reconsider your commitments.

60-Day Money Back Guarantee

We offer a risk-free experience with our 60-day money back guarantee. Our goal is to deliver small businesses exceptional value, but if for any reason you feel that our services are not meeting your expectations, you can request a refund within 60 days of signing up.

Here’s how it works:

1. Eligibility: This guarantee is available to all first-time customers who made their initial payment for any of our services.
2. Initiation of the Guarantee: Day 1 of the 60-day period begins on the date your first payment is processed.
3. Refund Process: If you choose to request a refund, simply contact your account representative or email us at support@cemahcreative.com within the 60-day window.
4. Early Term Release: Additionally, we will release you from any term commitments associated with the service.
5. Method of Refund: Refunds will be processed through the original payment method used at the time of purchase. Depending on your bank or payment provider, it may take a few business days for the refund to reflect in your account.

Exclusions

Please note that after the 60-day period has passed, all payments are non-refundable. This policy also applies to renewals and subsequent payments made after the initial period.

Non-Refundable Services

Aside from the initial 60-day period, all services provided by Cemah Creative LLC are, as a rule, non-refundable. We encourage our customers to thoroughly review our agreements and contact our support team with any questions or clarifications they may need prior to signing up.

Have questions or need help?

If you have any questions about our refund policy or need further information on how to proceed with a refund request, please do not hesitate to reach out to your account representative or our customer support team at support@cemahcreative.com.